Privacy and security documentation

Eli - Employee Engagement Platform

Executive Summary

Eli is a SaaS platform that helps organizations create and deploy internal awareness and engagement campaigns around strategic topics including well-being, corporate sustainability, cybersecurity practices, and other critical business initiatives. This documentation provides complete technical, security, and compliance information about our platform.

Our platform operates globally across multiple jurisdictions including Europe (EU/EEA), UK, US, Canada, China, Australia, and the Middle East, with full compliance to regional privacy laws and security standards.

What You'll Find Here

This documentation covers everything you need to know about Eli's security, privacy and technical infrastructure:

🏢 Service Overview

What We Do - Core platform capabilities, strategic focus areas, and typical deployment scenarios
How It's Built - Complete technology stack, architecture diagrams, CI/CD processes, and infrastructure specifications
Where We Operate - Global service delivery, regional requirements, and network considerations
Who We Work With - Complete sub-processor registry with security controls and criticality assessments

🔒 Data Privacy

Privacy Laws Compliance - Legal bases strategy, data subject rights procedures, and global regulatory framework
What Data We Handle - GDPR-compliant data processing register with legal bases and retention schedules
Data Processing Agreement - Enterprise DPA template and execution procedures

🛡️ Security & Operations

Security Framework - Defense-in-depth strategy leveraging enterprise cloud providers
Access Controls - Internal access management and production environment security
Data Protection & Backup - Automated backup strategies and business continuity procedures
Incident Response & Recovery - Provider-leveraged incident response and customer communication procedures

📞 Support

Contacts & Help - Contacts and links to status dashboards

For IT Security Teams: Start with Security Operations and Incident Response & Recovery

For Privacy Officers: Begin with Data Privacy and Privacy Laws Compliance

For Compliance Teams: Review Data Processing Agreement and Privacy Laws Compliance

For Architecture Reviews: Check How It's Built and Where We Operate

This documentation is maintained by the Eli Security and Compliance team. For questions or clarifications, see Contacts & Help.

Last Updated: August 2025